A standard B2B portal with account pricing and basic ERP integration typically runs 3–5 months from kickoff to launch. Deep custom workflows or full platform migrations run 5–9 months. We give you a realistic timeline on the first call; not an optimistic one designed to win the deal. Most "it took longer than expected" stories come from agencies that underquoted to close. We don't do that.
We only work with businesses doing $3M+ in annual revenue. That filter isn't just positioning it means our entire process, our integrations library, and our team's expertise is built around the complexity that comes with real B2B scale. We're not learning B2B ecommerce on your project. We've been doing it since 2007. We also stay on after launch most clients run on a monthly retainer with us for years.
It depends on your complexity and budget and we'll tell you exactly which one fits after a 30-minute conversation. Adobe Commerce is the right call for high-complexity B2B with deep ERP needs. Shopify Plus if you want speed-to-market and a modern stack. BigCommerce has strong native B2B features. WooCommerce for mid-market with existing WordPress infrastructure. We're certified on all five and have no financial incentive to push you toward any particular one.
No. Project work is scoped per engagement. Retainer support runs month-to-month after a ramp-up period. We earn your continued business through results not through contracts that make it hard to leave. Our 98% client retention rate is because clients see the value, not because we locked them in.
The most consistent outcome: a major shift from manual ordering to self-service often 50–80% of orders within year one. Beyond volume, clients report measurable reductions in order processing time (some eliminating 15+ hours of manual admin per day per employee), fewer ERP sync errors, and sales teams freed up to focus on growth instead of order entry. The financial impact shows up on the P&L, not just in "better UX."
Project costs vary based on platform, complexity of pricing logic, number of integrations, and custom workflows. We'll give you a realistic budget range on the first call no discovery fees, no bait-and-switch. What we commit to: no scope creep without your explicit approval, and no surprises that make you regret starting. We charge $150–199/hr and most clients tell us we're the most transparent agency they've worked with.
Yes and most clients prefer this after launch. You get a developer who knows your codebase, your platform, your ERP integration quirks, and your business. No re-explaining context every ticket, no ramping up new contractors. Your priorities move fast because the person handling them already knows everything. Retainers are sold as time banks you use hours as needed, with full visibility into what's being spent on what.
