How a Magento Master Balances Employee Happiness and Success With Brent Peterson of Talk Commerce

In this episode

Employee happiness is a nebulous concept; however, it’s evident that happier employees lead to stronger businesses, but many companies still fail to invest in their teams. When top talent leaves, it trickles down into all aspects of the organization. So what can you do to attract and retain valuable employees in this competitive environment?

From his experience mentoring Wagento’s project team on a customer and employee-centric approach to communications and project management, Brent Peterson has gained many insights into employee happiness. It takes more than offering a big paycheck for companies to attract and retain talent in today’s job market. Employees have the power of negotiation since the jobless rate is so low, which means businesses big and small have to compete with each other, keeping employee happiness at the forefront.

On this episode of the Ecommerce Wizards Podcast, Guillaume Le Tual speaks with Brent Peterson, the host of Talk Commerce, to discuss employee happiness and its direct influence on business success. They touch on the hiring process, keeping star talent, the challenge of having a remote team, and system modifications that benefit everyone. Brent also goes through the expectations of employees and businesses and how they relate to each other.

What you’ll learn

• Why employee happiness is essential in this business climate
• What can small businesses do to attract and retain employees
• Do employees value quality of life over bigger paychecks?
• System modifications that can benefit companies and employees
• How misconceptions can create lasting issues
• The impact of unhappy employees on companies
• The challenges that The Great Resignation created

About Brent Peterson

Brent Peterson is an entrepreneur, commerce evangelist, and a Magento Master. His podcast, Talk Commerce, is designed to help entrepreneurs know how to start, grow, and scale their businesses through the lens of entrepreneurs, business leaders, and marketers.

Before he sold it, Brent was the President and Co-founder of Wagento, a full-service Magento ecommerce development agency specializing in SEO, web design, and the Magento platform. Speaking at Magento events worldwide, he’s given presentations, keynotes, and held workshops. In addition, he is an active member and the SAP Chairperson of the Minnesota Chapter of the Entrepreneurs’ Organization.

Resources mentioned in this episode

• Guillaume Le Tual on LinkedIn
• MageMontreal
• Brent Peterson on LinkedIn
• Brent Peterson on Twitter
• Wagento
• Talk Commerce
• The Talk Blog
• Entrepreneurs’ Organization (EO)
• EO Minnesota
• EO Montreal

The Ecommerce Wizards Podcast is hosted by Guillaume Le Tual, CEO of MageMontreal. Watch more episodes on our YouTube channel.