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Episode

Referral Marketing & Word-of-Mouth Tactics To Grow Your Ecommerce Store With Jay Gibb of Cloudsponge

Jay Gibb is an entrepreneur, developer, consultant, and the CEO and Founder of CloudSponge. Since 2010, the company has helped ecommerce businesses increase their sharing volume and referral email open rates. He spent over 22 years at Arizona Bay as a principal engineer and partner and recently joined Verto as VP of Product Strategy. Throughout his career, Jay developed specialties in software development management and product design, software architecture, and process definition and execution.
  • March 7, 2023
  • The eCommerce Wizards Podcast
Episode notes

In this episode

Every ecommerce store is looking to grow by leaps and bounds, but few have their websites and processes optimized. Substantial improvements can be highly effective, but so can minor tweaks. There are many tactics that can lead to long-term advancement and repeat customers, but they’re easy to overlook. Jay Gibb is an entrepreneur and ecommerce expert who helps business leaders in this exact situation. So what are his tips and tricks?

Guillaume Le Tual invites Jay Gibb, the Founder and CEO of CloudSponge, to talk about effective ecommerce tactics on this episode of the Ecommerce Wizards Podcast. They discuss the best way to get referrals and leverage address books to your advantage. They also go through emails, coupons, and keeping your customer on your website longer. Stay tuned to hear all of this and more.

What you’ll learn

  • What makes CloudSponge unique?
  • How to get quality word-of-mouth referrals
  • A simple improvement for increasing email open rates
  • The best way to utilize coupons at your ecommerce store

About Jay Gibb

Jay Gibb is an entrepreneur, developer, consultant, and the CEO and Founder of CloudSponge. Since 2010, the company has helped ecommerce businesses increase their sharing volume and referral email open rates. He spent over 22 years at Arizona Bay as a principal engineer and partner and recently joined Verto as VP of Product Strategy. Throughout his career, Jay developed specialties in software development management and product design, software architecture, and process definition and execution.

Resources mentioned in this episode

The Ecommerce Wizards Podcast is hosted by Guillaume Le Tual, CEO of MageMontreal. Watch more episodes on our YouTube channel.

The Ecommerce Wizards Podcast
Hosted by Guillaume Le Tual
CEO of MageMontreal. Candid conversations with founders, operators and specialists building modern ecommerce on Adobe Commerce, Magento, Shopify, BigCommerce and WooCommerce.
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