Online merchants often face the challenge of managing discontinued or out-of-stock products. This situation can be particularly difficult when it comes to maintaining search engine optimization (SEO) rankings and providing a positive user experience.
There are some best practices for handling these scenarios without negatively impacting SEO. Let’s look at a few of these such as keeping the page up, using redirects, or utilizing a “notify me when available” feature.
The Challenge of Out-of-Stock Products
When multiple similar items are out-of-stock simultaneously, retailers face a unique situation. The uncertainty of when these products will be back in stock, coupled with the high demand, requires careful consideration from an SEO perspective. While it may be tempting to remove or redirect these pages, doing so can have negative consequences. Instead, it is crucial to find ways to maintain the ranking power of these pages while providing value to search visitors.
Avoiding 404 Errors
When multiple similar items are out-of-stock simultaneously, retailers face a unique situation. The uncertainty of when these products will be back in stock, coupled with the high demand, requires careful consideration from an SEO perspective. While it may be tempting to remove or redirect these pages, doing so can have negative consequences. Instead, it is crucial to find ways to maintain the ranking power of these pages while providing value to search visitors.
The Limitations of 301 Redirects
While 301 (Permanent Redirects) are a valuable tool in many cases, they are not the ideal solution for out-of-stock products. Unlike discontinued products, out-of-stock items are expected to return to availability. Redirecting these pages permanently can create confusion and may require a time-consuming process to reverse the redirect. However, if a product is permanently replaced by a similar item, a 301 redirect can be considered.
The Drawbacks of 302 Redirects
Although 302 (Temporary Redirects) may seem like a viable option, they have their limitations. If a product is temporarily out of stock and replaced by a similar item, redirecting search visitors to the alternative product can be misleading and negatively impact conversion rates. Timing is also a challenge, as it requires synchronizing the availability of the temporary product with the redirect, which may not always be possible.
Utilizing ItemAvailability Schema
One approach to address the issue of out-of-stock products is to use the ItemAvailability Schema. By specifying the availability status of a product using properties like InStock, InStoreOnly, OutOfStock, and SoldOut, businesses can provide search engines with real-time information. However, there are challenges to consider. Displaying “Out of stock” in search results may not be ideal when competitors are not displaying any information. Additionally, the timing issue still persists as search engines need to crawl and update this information.
Prioritizing User Experience
Ultimately, the key to handling discontinued or out-of-stock products without negatively impacting SEO is to prioritize user experience. By providing value to search visitors, businesses can maintain their rankings and potentially convert visitors into customers. Let’s explore some strategies to achieve this goal.
Clear Communication and Alternative Options
When a product is out of stock, it is crucial to communicate this information clearly to search visitors. Instead of displaying misleading information or unavailable options, businesses should provide alternative options that visitors can consider. This can include notifying visitors when the product becomes available again or suggesting similar products that are currently in stock.
Enhancing User Interface
Improving the user interface of product pages can greatly enhance the search visitor’s experience. By prominently displaying the availability status and providing clear and concise information, businesses can instill confidence in potential customers. Additionally, features like a “Notify Me” button or an “Also available in” pull-down menu can offer immediate alternatives and increase the likelihood of a future purchase.
Filtering and Sorting Options
To address the challenge of internal search, businesses should consider allowing customers to filter out-of-stock products easily. This not only provides search visitors with an accurate representation of the available inventory but also ensures that internal link equity is maintained. Additionally, de-prioritizing out-of-stock products in search results can bring available products to the forefront while still allowing visitors to explore all options.
Long-Term Benefits
While implementing these enhancements may require additional effort and investment, the long-term benefits can be significant. By providing search visitors with viable options and maintaining the value of the pages, businesses can generate revenue even in challenging times. These changes can also have a positive impact on SEO rankings and user satisfaction, which will continue to be valuable even when the situation returns to normal.
Next Steps
Handling discontinued or out-of-stock products without negatively impacting SEO requires a thoughtful approach. By avoiding 404 errors, carefully considering redirect options, and utilizing schema markup, businesses can ensure that their pages continue to rank, even during periods of high demand and limited availability. However, the primary focus should be on providing a positive user experience by communicating clearly, offering alternative options, and enhancing the user interface. By prioritizing user experience and maintaining the ranking power of the pages, businesses can navigate the challenges of out-of-stock products while preserving their SEO efforts.
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